This Cookie Policy explains how COMA Media Server ("COMA", "we", "our", or "us") uses cookies and similar technologies on our website, software interfaces, account platform, and related services available through comamediaserver.com.

This policy should be read alongside our Privacy Policy and Terms and Conditions.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service. They help websites and applications remember information about your visit, such as login status, preferences, security settings, or analytics information.

Similar technologies may include local storage, session storage, pixels, tags, device identifiers, and authentication tokens.

2. UK and EU Cookie Compliance

Where UK or EU law applies, we only use non-essential cookies with your consent.

Strictly necessary cookies may be used without consent because they are required for the website, account system, checkout, security, or account service to function properly.

You may withdraw or change your cookie preferences at any time where optional cookies are used.

3. Types of Cookies We Use

4. Strictly Necessary Cookies

These cookies and similar technologies are essential for COMA services to work. They may be used for:

• Keeping you logged in;
• Protecting accounts and sessions;
• Remembering cookie consent choices;
• Processing server setup and verification;
• Maintaining checkout or payment sessions;
• Preventing fraud, abuse, and unauthorised access;
• Load balancing, security, and service reliability.

Because these are required for core functionality, they cannot usually be disabled through our cookie preference tools.

5. Preference Cookies

Preference cookies help remember choices you make when using COMA, such as:

• Dark or light mode;
• Interface preferences;
• Region or language preferences;
• Saved settings for account or dashboard views;
• Your cookie consent choices.

6. Analytics Cookies

Analytics cookies help us understand how users interact with our website and services. This may include pages visited, approximate location, device type, browser type, referral source, errors, and performance data.

Analytics cookies are optional and will only be used where required consent has been given.

7. Marketing Cookies

Marketing cookies may be used to measure the effectiveness of advertising campaigns or to help display relevant marketing content.

We will not use marketing cookies unless you have given consent where required by law.

8. Third-Party Cookies and Services

Some cookies or similar technologies may be set by third-party providers used by COMA. These may include:

• Payment processors such as Stripe or PayPal;
• Email delivery providers;
• Analytics providers;
• Security and anti-abuse providers;
• Hosting, CDN, or DNS providers;
• Embedded media or support tools.

Third-party providers are responsible for their own cookies and privacy practices. Their use of information is governed by their own policies.

9. Local Storage and Similar Technologies

COMA may use browser local storage, session storage, or similar technologies to store data needed for the website or application interface to function.

This may include session tokens, display preferences, cached interface settings, and plan or account state information.

10. Self-Hosted COMA Servers

If you operate your own COMA Media Server, your self-hosted installation may use cookies or local storage for local login sessions, user profiles, playback preferences, server dashboard access, and security controls.

Where you make your own COMA server available to other users, you are responsible for ensuring your use of cookies, tracking technologies, account systems, and logs complies with laws applicable to you and your users.

11. Managing Cookie Preferences

Where optional cookies are used, you can manage your preferences through our cookie banner or cookie settings tool where available.

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device;
• Delete cookies;
• Block all cookies;
• Block third-party cookies;
• Set site-specific cookie permissions.

Blocking some cookies may affect website functionality, account login, checkout, account, or dashboard access.

12. Withdrawing Consent

You may withdraw consent for optional cookies at any time where a cookie preference tool is provided.

Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.

13. Cookie Retention

Cookies may remain on your device for different periods depending on their purpose:

• Session cookies expire when you close your browser;
• Persistent cookies remain until they expire or are deleted;
• Security and login cookies may remain for the duration of your session or account settings;
• Consent cookies may remain to remember your cookie choices.

14. Do Not Track

Some browsers offer a "Do Not Track" setting. There is no universally accepted standard for how websites should respond to this signal.

Where legally required, we will respect applicable consent and cookie preference requirements regardless of browser tracking signals.

15. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in law, technology, or how COMA uses cookies and similar technologies.

Updated versions will be published on comamediaserver.com.

16. Contact

Website: comamediaserver.com

Support Email: support@comamediaserver.com

Privacy Email: privacy@comamediaserver.com